Thank you for shopping with Miraki! We strive to provide high-quality organic products, and we want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied, we offer the following refund and return policy:

1. Refund Policy (2-3 Days)
We offer a 2-3-day refund policy from the date of delivery. If you are not satisfied with your purchase, you can request a full refund under the following conditions:

• The product must be unused and in its original packaging.
• You must contact us within 7 days from the date of delivery.
• The refund will be processed once we receive the product in its original condition.

How to Request a Refund:

• Contact us at Mirakiessentials24@gmail.com or call +91 8437808080.
• Provide your order number, product details, and reason for the refund request.
• Our team will guide you through the process and arrange for the return of the product.

2. Exchange Policy (7 Days)
We offer a 7-day exchange policy from the date of delivery. If you receive a damaged or incorrect product, you can request an exchange within 7 days.
Conditions for Exchange:

• The product must be in its original condition, unused, and unopened.
• You must contact us within 7 days from the delivery date.
• The product must be returned in its original packaging.
• The exchange is subject to product availability.

How to Request an Exchange:

• Contact us at Mirakiessentials24@gmail.com or call +91 8437808080.
• Provide your order number, product details, and the issue with the product.
• Our customer service team will help facilitate the exchange process.

3. Non-Returnable/Non-Refundable Items

• Used or opened products are not eligible for return or refund due to hygiene reasons.
• Customized products or special orders are also non-returnable.

4. Return Shipping Costs
For returns or exchanges due to customer satisfaction, the shipping costs are the responsibility of the customer. If the return is due to a defect or mistake on our part (e.g., damaged or incorrect product), we will cover the return shipping costs.

5. Processing Time
Once we receive your returned or exchanged item, we will process your request within 5-7 business days. Refund will be credited to your original payment method in 2-3 days.

6. Contact Us
If you have any questions or need assistance with your return or refund, please contact us:

📧 Email: Mirakiessentials24@gmail.com
📞 Phone: +91 8437808080
🏠 Address: SCO 56, GROUND FLOOR, D-BLOCK MARKET, RANJIT AVENUE, AMRITSAR, Punjab-143001